Return & Refund Policy

At Blkbutterfli Designz, we strive to provide you with the highest quality organic skincare products that nurture and heal your skin. We are confident that you will love our products, but we understand that there may be situations where a refund or return is necessary. We want to ensure that your experience with us is smooth and satisfying.

30-Day Satisfaction Guarantee.

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We offer a 30-day satisfaction guarantee. If for any reason you are not completely satisfied with your purchase, you may return it to us within 30 days from the date of purchase.To be eligible for a refund, the product must be unused and in its original packaging.

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How to Initiate a Refund or Return

1. Contact Us: To initiate a refund or return, please contact our customer support team at info@blkbutterflidesignz.com with your order number and reason for the return

2. Return the Product: Please pack the product securely, include a copy of the packing slip or order confirmatio.  Return shipping costs are the responsibility of the customer.

3. Processing Time: Once we receive the returned product, our team will inspect it. If the product meets our return criteria, we will process your refund within 7-10 business days minus any shipping and handling charges. Refunds will be issued to the original payment method.

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Contact Us

If you have any questions or concerns about our refund policy, please feel free to contact our customer support team at contact@blkbutterflidesignz.com. We are here to assist you and ensure your satisfaction with our products and services.